Ask How Not Why
Friday, October 9th, 2009
One of the first lessons I remember from my undergraduate anthropology studies is “ask how not why/what”. Many market research studies examine who buys what fashion and what are the fashion trends, but it fails to understand the underlining why. By asking how, you implicitly are requesting a story and not a simple answer. “Why” can often put individuals on the defensive leading to short abrupt answers, and does not actually reveal the why or motivation behind a decision. Understanding why and how these trends occur enable us to build strong brand loyalty and partake in better predictive analysis.One of the first lessons I remember from my undergraduate anthropology studies is “ask how not why/what”. Many market research studies examine who buys what fashion and what are the fashion trends, but it fails to understand the underlining why. By asking how, you implicitly are requesting a story and not a simple answer. “Why” can often put individuals on the defensive leading to short abrupt answers, and does not actually reveal the why or motivation behind a decision. Understanding why and how these trends occur enable us to build strong brand loyalty and partake in better predictive analysis. (more…)
Tags: brands, consumers, customers, fashion, japan, loyalty, market research, methods, tokyo, trends
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